Privacy Policy

Effective 9/06/2024

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1. Introduction

vDOC.AI ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vDOC.AI platform and services.

2. Information We Collect

We collect the following types of information:

a) Personal Information:

  • Name
  • Email address
  • Medical education information

b) Usage Data:

  • Performance in simulations
  • Time spent on the platform
  • Features used

c) Device and Browser Information:

  • Device type
  • Operating system
  • Browser type
  • IP address

d) Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with insights based on your performance using AI and machine learning tools

4. Data Storage and Security

All data is saved on secure servers. We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our platform.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Disclosure of Data

We may disclose your personal information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of vDOC.AI
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Your personal contact information will not be sent to a third party unless vDOC.AI is legally obligated to do so.

We may share aggregated, anonymized usage data and analytics with third parties for various purposes, including business intelligence, marketing, and improving our services. This aggregated data does not identify any individual user.

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

7. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use Google Analytics to help us understand how our service is used. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

8. User Rights

Under GDPR and CCPA, users have certain data protection rights. You may request to:

  • Access your personal data
  • Correct any data we have about you that's inaccurate
  • Request the deletion of your personal data
  • Object to our processing of your personal data
  • Request the transfer of your personal data
  • Withdraw your consent at any time

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending you an email notification.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Insert contact email or form]

11. Compliance with Regulations

vDOC.AI is designed to comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

12. Use of AI and Machine Learning

We use machine learning and AI tools to analyze user performance and usage data. This helps us provide personalized insights and improve our platform. These tools do not make automated decisions that have legal or similarly significant effects on users.

13. Changes in Ownership

In the event that ownership of vDOC.AI changes due to a merger, acquisition, or any form of sale of some or all of our assets, user data (including personal information) will generally be one of the business assets transferred. By accepting this Privacy Policy, you acknowledge that such transfers may occur, and that any new owner of vDOC.AI may continue to use your personal information as set forth in this policy.

14. Data Portability and Transfer

Your data, including personal information and usage data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your data to a new jurisdiction, we will take steps to ensure that your personal information receives an adequate level of protection in the jurisdiction where it is processed.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

15. Referral Program

15.1. Data Collection for Referrals

When you participate in our referral program, we collect and process additional information:

a) Referrer Information: We collect and store information about you as the referrer, including your name and the number of successful referrals you've made.

b) Referred Individual's Information: We collect the email address or phone number of the person you refer. This information is used solely for the purpose of sending an invitation to try vDOC.AI.

15.2. Use of Referral Data

a) We use the referred individual's contact information to send a one-time invitation to vDOC.AI. We do not use this information for any other purpose unless the referred individual chooses to sign up for our service.

b) We track successful referrals to administer reward payments and to improve our referral program.

15.3. Sharing of Referral Data

a) We share the referrer's name with the person they refer in the invitation email.

b) We do not sell or share referral contact information with third parties for their marketing purposes.

15.4. Retention of Referral Data

a) If a referred individual does not sign up for vDOC.AI, we will delete their contact information after 90 days.

b) Information about successful referrals is retained as part of the referrer's account information for as long as the account is active, or as needed to provide the referral rewards.

15.5. Your Rights and Choices

a) As a referrer, you can view your referral history in your account dashboard.

b) If you believe you've been referred to vDOC.AI without your consent, please contact our support team to have your information removed from our system.

15.6. Changes to Referral Program

Any significant changes to how we handle referral data will be communicated through updates to this Privacy Policy.

For any Legal Inquiries please email info@vdoc.ai

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